Welcome to the British Airways Official Podcast. Every month we will be discussing key subjects around the airline.
Each episode will see hosts joined by special guests who also work at British Airways, to delve into some of the exciting activity going on at the airline.
The podcast is a first for British Airways and will be hosted by four of its colleagues, who work in different areas of the business. Julian Marshall, a British Airways 777 training captain; Paul Ewen, a customer service manager (CSM) based at London Gatwick airport; Molly Armstrong, a team leader based in the Manchester customer engagement centre; and Caroline Ali, a customer experience representative based at London Heathrow airport will spend each episode finding out more about little-known areas of the airline.
Hosted on Acast. See acast.com/privacy for more information.
Welcome to the British Airways Official Podcast. Every month we will be discussing key subjects around the airline.
Each episode will see hosts joined by special guests who also work at British Airways, to delve into some of the exciting activity going on at the airline.
The podcast is a first for British Airways and will be hosted by four of its colleagues, who work in different areas of the business. Julian Marshall, a British Airways 777 training captain; Paul Ewen, a customer service manager (CSM) based at London Gatwick airport; Molly Armstrong, a team leader based in the Manchester customer engagement centre; and Caroline Ali, a customer experience representative based at London Heathrow airport will spend each episode finding out more about little-known areas of the airline.
Hosted on Acast. See acast.com/privacy for more information.

Our podcasters take The Check In on tour, to British Airways Engineering Wales (BAEW).
Colleagues in Cardiff take Paul, Caroline and Julian on an exclusive tour of BAEW to share the incredible work that goes on at their base.
We bring the podcast to life in our first video episode, giving you the chance to see a stripped out aircraft cabin, find out more about the black box on board...and you won't believe how many different parts make up an aircraft toilet!
A huge thank you to Sarah-Jayne Worley, Henryk Golaszewski, Aaron Papantoniou, Alexander Lewis and Jan Cegielski for featuring on the podcast, and a shout out to the whole team at BAEW who contributed to the tour and helped make it happen.
Hosted on Acast. See acast.com/privacy for more information.