In this episode, we explore the challenges of hiring builders in the UK. Many agreements are made verbally, often leading to disputes over unfinished or poor-quality work. We explore the legal standing of verbal contracts, practical steps homeowners can take to protect themselves, and what legal options exist if things go wrong. From small claims court cases to successful compensation claims, we provide real-life examples and expert advice on how to hold builders accountable and ensure your home renovation stays on track.