This episode of Business and Society unpacks “dark patterns” – deceptive design features in apps and websites that push people into actions they never intended, such as unwanted subscriptions, extra fees, oversharing data, or staying online longer than planned. Guest Marie Potel, founder of Fair Patterns, explains that these patterns are fundamentally different from normal marketing because they exploit cognitive biases and obscure critical information, undermining user autonomy, distorting c...
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This episode of Business and Society unpacks “dark patterns” – deceptive design features in apps and websites that push people into actions they never intended, such as unwanted subscriptions, extra fees, oversharing data, or staying online longer than planned. Guest Marie Potel, founder of Fair Patterns, explains that these patterns are fundamentally different from normal marketing because they exploit cognitive biases and obscure critical information, undermining user autonomy, distorting c...
#28 Operational Excellence Meets Dignity: Why Good Jobs Are Good Business with Zeynep Ton
Business & Society with Senthil Nathan
54 minutes
5 months ago
#28 Operational Excellence Meets Dignity: Why Good Jobs Are Good Business with Zeynep Ton
Senthil sits with renowned MIT Sloan professor Zeynep Ton, author of The Good Jobs Strategy and The Case for Good Jobs, for a conversation to reveal how investing in frontline employees with fair pay, stable schedules, and meaningful career paths is not just ethical—but a true competitive advantage. Hear compelling stories, research insights, and real-world examples from leading companies like Costco, Sam’s Club, and Mercadona that show how systemic change, not piecemeal fixes, creates bette...
Business & Society with Senthil Nathan
This episode of Business and Society unpacks “dark patterns” – deceptive design features in apps and websites that push people into actions they never intended, such as unwanted subscriptions, extra fees, oversharing data, or staying online longer than planned. Guest Marie Potel, founder of Fair Patterns, explains that these patterns are fundamentally different from normal marketing because they exploit cognitive biases and obscure critical information, undermining user autonomy, distorting c...
