Welcome to Byte Size, the AI podcast for small business owners who want practical tech advice without the overwhelming jargon. Powered by HP and Intel.
What You'll Learn On This Episode
AI ethics might sound like something only massive tech companies need to worry about, but the truth is every business using AI tools needs to think about this stuff. One biased decision shared on social media can undo years of trust-building. One automated system that treats customers differently based on how they write or where they live can open you up to legal risk you never saw coming.
This episode tackles the side of AI that most business owners don't think about until it's too late: how to use it responsibly. Lisa and Matt kick things off by exposing the hidden bias problem. Lisa shares her own experiments with AI, like asking it to suggest salaries for the same job description with only the gender changed. The results were eye-opening. Matt adds his own examples of bias he's encountered, and together they walk through the common business scenarios where bias sneaks in, from hiring and HR to customer service, marketing, and sales.
Then Tracey Spicer joins the conversation. She's an award-winning journalist, author of "Man-Made," and one of Australia's leading voices on technology and social justice. Tracey doesn't do corporate jargon. She gives it to you straight. Why should a local cafe or accounting firm care about AI ethics? What does bias actually look like in everyday business use? How can you evaluate an AI tool when you're not technical? And when a business makes a mistake with AI, how do you handle it without losing customer trust?
About HP AI PCs
Remember when "the cloud" sounded mysterious? Now AI feels the same way. But HP AI PCs, powered by Intel Core Ultra processors, make it simple, built right into your laptop. No hype, just tools that actually work for your business. AI isn't just for Silicon Valley. It's for Aussie small businesses too. HP AI PCs powered by Intel Core Ultra processors help you work smarter, collaborate better, and grow faster. Real results, right now. Discover more at hp.com.au/intel and learn more at hp.com.au/AIPC.
Subscribe to Byte Size so you never miss an episode. This isn't about ticking boxes or being politically correct. It's about building a business that lasts, earns trust, and uses AI the right way.
Connect With Matt, Lisa, HP and IntelTracey’s LinkedIn
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Check out Tracey’s book Man Made here