Agentic AI is reshaping industries, offering unparalleled opportunities for innovation and efficiency. In the latest episode of CapTech Trends, host Brian Bischoff welcomes Jason Dods and Kevin Vaughan, leaders in CapTech’s AI space, for a conversation on how agentic AI can drive value and transformation across organizations. Listen in as they explore the capabilities and future potential of agentic AI, discussing: The evolution of AI into autonomous reasoning systemsTechniques for leveraging...
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Agentic AI is reshaping industries, offering unparalleled opportunities for innovation and efficiency. In the latest episode of CapTech Trends, host Brian Bischoff welcomes Jason Dods and Kevin Vaughan, leaders in CapTech’s AI space, for a conversation on how agentic AI can drive value and transformation across organizations. Listen in as they explore the capabilities and future potential of agentic AI, discussing: The evolution of AI into autonomous reasoning systemsTechniques for leveraging...
Speak Their Language: Why Multilingualism Matters for the Customer Experience
CapTech Trends
31 minutes
1 year ago
Speak Their Language: Why Multilingualism Matters for the Customer Experience
In this episode, Gaby Olivera, Customer Experience Senior Consultant, and Reid Baswell, Technical Director, join Vinnie to discuss multilingualism in conversation design, and how prioritizing this customer experience leads to enhanced brand loyalty. Tune in to hear more about: How 76% of online shoppers prefer to buy products with information in their native language.Why language is no longer limited to written word; brands should consider how emojis, GIFs, memes, audio, pronouns, and...
CapTech Trends
Agentic AI is reshaping industries, offering unparalleled opportunities for innovation and efficiency. In the latest episode of CapTech Trends, host Brian Bischoff welcomes Jason Dods and Kevin Vaughan, leaders in CapTech’s AI space, for a conversation on how agentic AI can drive value and transformation across organizations. Listen in as they explore the capabilities and future potential of agentic AI, discussing: The evolution of AI into autonomous reasoning systemsTechniques for leveraging...
