CAREER-VIEW MIRROR - biographies of colleagues in the automotive and mobility industries.
Andy Follows
248 episodes
3 days ago
In this Side Mirror, I explore a blind spot that affects all of us. It’s something that slowly creeps in as we gain experience, and it quietly widens the gap between what we think our people understand and what they actually do. I’ll share a couple of recent examples — one from a global organisation trying to gather insight, and another from a leader who chose a more hands-on approach — plus a slightly embarrassing personal story from early in my automotive career. All of them highlight...
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In this Side Mirror, I explore a blind spot that affects all of us. It’s something that slowly creeps in as we gain experience, and it quietly widens the gap between what we think our people understand and what they actually do. I’ll share a couple of recent examples — one from a global organisation trying to gather insight, and another from a leader who chose a more hands-on approach — plus a slightly embarrassing personal story from early in my automotive career. All of them highlight...
Side Mirror with James Warren: Empathy at Scale - Unlocking Insight through Storytelling and AI
CAREER-VIEW MIRROR - biographies of colleagues in the automotive and mobility industries.
49 minutes
2 months ago
Side Mirror with James Warren: Empathy at Scale - Unlocking Insight through Storytelling and AI
In this Side Mirror episode, I’m joined by James Warren. James Warren is the Founder and CEO of Share More Stories, a human experience insights company. The company’s primary offering is the SEEQ Platform, which helps organizations and brands uncover the emotional drivers behind employee and customer experiences. James is a researcher, strategist, writer and facilitator who blends storytelling, AI, and insights to help companies better understand themselves, their customers, and their communi...
CAREER-VIEW MIRROR - biographies of colleagues in the automotive and mobility industries.
In this Side Mirror, I explore a blind spot that affects all of us. It’s something that slowly creeps in as we gain experience, and it quietly widens the gap between what we think our people understand and what they actually do. I’ll share a couple of recent examples — one from a global organisation trying to gather insight, and another from a leader who chose a more hands-on approach — plus a slightly embarrassing personal story from early in my automotive career. All of them highlight...
