This week we dig into The Predictive Index and how tools like it can help leaders better understand the people on their team. Instead of guessing at strengths, motivations, or communication styles, PI creates a clearer picture of how someone naturally works — and how to set them up for success. We talk about why these insights matter, how they can guide hiring and coaching, and where they fit alongside culture, values, and real-world performance.
At its core, this episode is about using data to support people, not define them. PI isn’t a shortcut or a replacement for good leadership; it’s a way to communicate better, set clearer expectations, and build teams that function with more empathy and alignment. When leaders combine tools like this with strong values and intentional culture, they create workplaces where people actually thrive.
🔗 Links –
The Predictive Index:
https://www.predictiveindex.com/
Cat & Cloud:
Instagram www.instagram.com/catcloudcoffee/
Webstore www.catandcloud.com/
We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes.
The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen!
Enjoy!
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This week we dig into The Predictive Index and how tools like it can help leaders better understand the people on their team. Instead of guessing at strengths, motivations, or communication styles, PI creates a clearer picture of how someone naturally works — and how to set them up for success. We talk about why these insights matter, how they can guide hiring and coaching, and where they fit alongside culture, values, and real-world performance.
At its core, this episode is about using data to support people, not define them. PI isn’t a shortcut or a replacement for good leadership; it’s a way to communicate better, set clearer expectations, and build teams that function with more empathy and alignment. When leaders combine tools like this with strong values and intentional culture, they create workplaces where people actually thrive.
🔗 Links –
The Predictive Index:
https://www.predictiveindex.com/
Cat & Cloud:
Instagram www.instagram.com/catcloudcoffee/
Webstore www.catandcloud.com/
We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes.
The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen!
Enjoy!
PM the Show – How maintaining your space improves everything
Cat & Cloud Podcast
39 minutes 57 seconds
2 months ago
PM the Show – How maintaining your space improves everything
This week we talk about the idea of “plussing the show.” The practice of constantly reinvesting in your space so it feels alive, intentional, and cared for. From small design updates to preventative maintenance, we dig into how these choices impact not just the look of a café but also the energy of the team and the experience of every guest who walks in.
At its core, the conversation is about showing your guests and team members that you’re paying attention. Cleanliness, organization, and little upgrades aren’t just details; they’re the signals that a business values quality, consistency, and care. And those signals, over time, become the real difference-maker.
🔖 Chapters –
00:09 Peet's under new ownership
04:27 Ritual’s 20 year reunion
08:21 Improving our space
11:20 Plussing the show
17:49 Lifecycle of a cafe
21:55 Plussing price tag
28:04 Key things to maintain
33:51 The power of a reach out
36:55 Baca's rant on espresso machine Cleanliness
🔗 Links –
Cat & Cloud:
Instagram www.instagram.com/catcloudcoffee/
Webstore www.catandcloud.com/
Chris Baca’s Personal Blog: www.chrisbaca.com/
We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes.
The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen!
Enjoy!
Cat & Cloud Podcast
This week we dig into The Predictive Index and how tools like it can help leaders better understand the people on their team. Instead of guessing at strengths, motivations, or communication styles, PI creates a clearer picture of how someone naturally works — and how to set them up for success. We talk about why these insights matter, how they can guide hiring and coaching, and where they fit alongside culture, values, and real-world performance.
At its core, this episode is about using data to support people, not define them. PI isn’t a shortcut or a replacement for good leadership; it’s a way to communicate better, set clearer expectations, and build teams that function with more empathy and alignment. When leaders combine tools like this with strong values and intentional culture, they create workplaces where people actually thrive.
🔗 Links –
The Predictive Index:
https://www.predictiveindex.com/
Cat & Cloud:
Instagram www.instagram.com/catcloudcoffee/
Webstore www.catandcloud.com/
We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes.
The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen!
Enjoy!
