Send us a text See our faces! Watch this episode on YouTube. In this special episode of Cavell Cloud Conversations, hosts Patrick Watson and Finbarr Begley dive into what’s ahead for Cavell Enable in London on December 2025 - a leading industry event focused on telephony enablement and the evolving cloud communications landscape. They explore: - The evolution of Cavell Enable: From its early days to becoming a cornerstone for service providers and vendors. - Telephony enablement trends: Why...
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Send us a text See our faces! Watch this episode on YouTube. In this special episode of Cavell Cloud Conversations, hosts Patrick Watson and Finbarr Begley dive into what’s ahead for Cavell Enable in London on December 2025 - a leading industry event focused on telephony enablement and the evolving cloud communications landscape. They explore: - The evolution of Cavell Enable: From its early days to becoming a cornerstone for service providers and vendors. - Telephony enablement trends: Why...
Will automation cause the number of contact centre agents to go up or down? In this episode, Patrick and Finbarr tackle the toughest issue with the current rate of change in the contact centre. They lay out some convincing arguments both ways, so this is an episode not to be missed. Explore more of our contact centre insights here: https://www.cavell.com/knowledge/customer-experience-reports/
Cavell Cloud Conversations
Send us a text See our faces! Watch this episode on YouTube. In this special episode of Cavell Cloud Conversations, hosts Patrick Watson and Finbarr Begley dive into what’s ahead for Cavell Enable in London on December 2025 - a leading industry event focused on telephony enablement and the evolving cloud communications landscape. They explore: - The evolution of Cavell Enable: From its early days to becoming a cornerstone for service providers and vendors. - Telephony enablement trends: Why...