This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
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This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses
CIO Leadership Live
25 minutes
3 months ago
Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses
Aditya Bhasin, VP of Software Development at Stanford Healthcare, showcased their AI-powered system that automates billing responses to patient inquiries. Launched post-COVID to ease clinician burnout and boost patient experience, the project started with 10 billing reps and saved 17 hours by handling 1,000 messages using 25 smart templates. Now enterprise-wide with 60% utilization, the AI also drafts test results and accelerates software development. Bhasin stressed the need for strong governance, training, and change management.
https://www.linkedin.com/in/bhasinaditya/
https://www.linkedin.com/in/lucasmearian/
CIO Leadership Live
This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
