In this episode, Hendrik Deckers sits down with Rajat Dhawan, Group Chief Digital & Technology Officer at Soho House, who is a nominee for the CIONET Awards 2026 in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Together, they explore how Soho House - one of the world’s most iconic hospitality brands - transformed into a data-driven, AI-powered global leader — without losing its uniquely human, high-touch identity.
Over his six-year journey, Rajat has led a wholesale cultural, digital, and technological transformation, modernising over 300 legacy systems, building a world-class data and AI capability, and reshaping how Soho House understands, engages, and serves its 200,000+ members worldwide.
Don’t forget to join the online Awards Ceremony that we’re organising together with our partner - Splunk - where Rajat will talk more about this impressive journey https://www.cionet.com/events/cionet-awards-2026-part-1!
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In this episode, Hendrik Deckers sits down with Rajat Dhawan, Group Chief Digital & Technology Officer at Soho House, who is a nominee for the CIONET Awards 2026 in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Together, they explore how Soho House - one of the world’s most iconic hospitality brands - transformed into a data-driven, AI-powered global leader — without losing its uniquely human, high-touch identity.
Over his six-year journey, Rajat has led a wholesale cultural, digital, and technological transformation, modernising over 300 legacy systems, building a world-class data and AI capability, and reshaping how Soho House understands, engages, and serves its 200,000+ members worldwide.
Don’t forget to join the online Awards Ceremony that we’re organising together with our partner - Splunk - where Rajat will talk more about this impressive journey https://www.cionet.com/events/cionet-awards-2026-part-1!
Antonio Queiroz - Chief Digital Officer at Euroclear - Modernising finance through cloud integration
CIONET
1 hour 33 minutes 38 seconds
1 year ago
Antonio Queiroz - Chief Digital Officer at Euroclear - Modernising finance through cloud integration
Antonio Queiroz, Chief Digital Officer at Euroclear, is a panellist at CIONEXT | Mastering the Cloud on the 29th of November! It’s the last moment to register 👉 www.cionext.com/ and join us for the discussion on:
✅ How complexity impedes progress. How do we optimise processes and maximise value?
✅ How to align business goals with coherent IT and cloud strategies?
✅ How to navigate the challenges of hybrid and multi-cloud setups and how to keep our options open?
In this #LeadershipDeepDive interview, Hendrik Deckers discussed with Antonio
Euroclear’s transition to cloud computing, emphasising the need for a cautious approach and alignment with regulatory and client expectations. Antonio explained the complexities introduced by cloud integration and the challenges in security management but underlined the long-term benefits, such as indirect financial gains from process rationalisation. He dispelled misconceptions about cloud computing, stressing the importance of strategic planning and cost awareness and shed light on the role of data and AI in Euroclear's strategy - aiming to develop new solutions, while ensuring the alignment with business needs and regulatory requirements.
Watch the full interview to find out more don’t forget to book your virtual seat at CIONEXT | Mastering the Cloud: www.cionext.com !
#CIONET #CIOcommunity #CIO #CXO #CDO #CTO #DigitalLeadership #Cloud #Multicloud @Red Hat #googlecloud #microsoftazure #redhat
Table of contents:
01:06 | Introduction
01:16 | Antonio’s background
03:15 | About Euroclear
07:10 | Complex versus complicated
10:28 | Main challenges for the company
12:37 | IT strategy
16:48 | Cloud strategy
25:50 | Applications used in the cloud setup
31:08 | Increasing or decreasing complexity?
36:47 | Selecting partners
41:29 | Security
42:52 | Cloud is like a free lunch
44:45 | Agility roadmap
48:04 | IT organisation
50:18 | Data and AI
54:18 | Antonio’s role at Euroclear
57:31 | Antonio’s team
01:01:41 | Management & leadership style
01:07:27 | Personality: the Commander
01:17:59 | Core values & mentors
01:21:57 | The most brilliant failures
01:26:09 | Antonio’s passions
01:29:54 | Advice for aspiring digital leaders
CIONET
In this episode, Hendrik Deckers sits down with Rajat Dhawan, Group Chief Digital & Technology Officer at Soho House, who is a nominee for the CIONET Awards 2026 in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Together, they explore how Soho House - one of the world’s most iconic hospitality brands - transformed into a data-driven, AI-powered global leader — without losing its uniquely human, high-touch identity.
Over his six-year journey, Rajat has led a wholesale cultural, digital, and technological transformation, modernising over 300 legacy systems, building a world-class data and AI capability, and reshaping how Soho House understands, engages, and serves its 200,000+ members worldwide.
Don’t forget to join the online Awards Ceremony that we’re organising together with our partner - Splunk - where Rajat will talk more about this impressive journey https://www.cionet.com/events/cionet-awards-2026-part-1!
