We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader.
From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C.
Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian.
If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
All content for Cisco Podcast Network is the property of Cisco and is served directly from their servers
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We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader.
From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C.
Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian.
If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
The Anatomy of a Backend Outage and Incidents at X, Claude & More
Cisco Podcast Network
20 minutes 22 seconds
1 month ago
The Anatomy of a Backend Outage and Incidents at X, Claude & More
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.
In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline.
These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.
Tune in now to hear more about these events and the distinct anatomy of a backend outage.
———
CHAPTERS
00:00 Intro
01:01 About Backend Outages
04:18 Anthropic’s Claude Outage
08:44 Service Disruption
12:54 Alaska Airlines Outage
14:17 Commonwealth Bank Outage
15:42 Gong Service Disruption
17:25 Outage Trends: By the Numbers
19:43 Get in Touch
———
Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required):
- Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com
- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/
For additional insights, check out the links below:
- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
———
Want to get in touch?
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.
———
ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
Catch all the episodes on YouTube or your favorite podcast platform:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Cisco Podcast Network
We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader.
From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C.
Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian.
If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
