Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when a six-hour job turns into a six-month ordeal… (with Aleks Krylov)
Client Horror Stories
34 minutes
1 month ago
That time when a six-hour job turns into a six-month ordeal… (with Aleks Krylov)
What began as a simple gutter installation turned into a six-month ordeal of damage claims, disputes, and silence. Aleks Krylov shares how he navigated the conflict with persistence and professionalism until the project finally closed.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
