Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when you help an employee become the best version of themself only to have them quit… (with Wes Towers)
Client Horror Stories
32 minutes
1 month ago
That time when you help an employee become the best version of themself only to have them quit… (with Wes Towers)
Wes Towers took on a bold new project to challenge and inspire his team leader—only to be left completing it alone when they suddenly quit. His story shows how unexpected setbacks can become powerful lessons in resilience and leadership.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
