In this episode of Closing Market Weekly, Phillip Hogan welcomes S. Griffin, Owner of Griffin Notary Services in Virginia Beach, VA, and Signing Services of America’s Notary of the Month. With more than 10,000 appointments completed since 2018, Griffin shares how accountability, structure, and readiness have shaped his journey from curiosity about the notary world to becoming one of the industry’s most reliable professionals.
Phillip and Griffin discuss the importance of reliability, research, and continuous improvement. Griffin recounts his earliest mistakes—from misplaced documents to unclear certificates—and how he turned each setback into a system that ensures accuracy and trust. He emphasizes self-reliance, preparation, and proactive communication, revealing why strong processes and personal accountability keep clients returning year after year.
They also explore practical tools and routines that support high performance, including equipment setups, supply tracking, and mobile-office strategies. Griffin explains how discipline, adaptability, and ownership enabled him to sustain excellence through challenges such as the COVID-19 pandemic.
Tune in now to learn how S. Griffin built a thriving notary business grounded in systems, service, and a mindset of responsibility that every professional can learn from.
Highlights of the episode:
01:00 – Guest intro: S. Griffin
03:10 – Discovering the notary path
04:45 – Lessons from early mistakes
06:20 – Research and self-reliance
09:45 – Building consistent processes
13:00 – Tools and office setup
16:10 – Managing supplies efficiently
18:15 – Mobile office strategies
21:20 – Using Dropbox securely
23:40 – Adapting through collaboration
27:20 – Staying ready and reliable
29:40 – Operating during COVID-19
35:20 – Final advice and mindset
Connect with Guest:
Website: https://www.griffinnotary.com
Youtube:https://www.youtube.com/@GriffinNotary/featured
Instagram: https://www.instagram.com/griffinnotaryservicesllc/?hl=en
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