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Coffee Knowledge Hub
Andrew Tolley
29 episodes
2 weeks ago
Do you work in the coffee industry or want to work in the coffee industry? This podcast is about the business of coffee, for people who want to improve their coffee businesses, start a coffee business, or be better at their jobs. Learn from industry leaders and experts from across the globe. Learn from the mistakes many have made before. Hosted by Andrew Tolley and Tibor Varady, whose experiences traverse cafe startup, management, training, retail, roasting, and leading diverse teams. We have a combined industry experience of over 30 years. We have been successful competitors, we are both past Chairs of the Barista Guild of Europe (as it was then). We are excited to help you navigate the dynamic world of coffee businesses.
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Management
Business
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All content for Coffee Knowledge Hub is the property of Andrew Tolley and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Do you work in the coffee industry or want to work in the coffee industry? This podcast is about the business of coffee, for people who want to improve their coffee businesses, start a coffee business, or be better at their jobs. Learn from industry leaders and experts from across the globe. Learn from the mistakes many have made before. Hosted by Andrew Tolley and Tibor Varady, whose experiences traverse cafe startup, management, training, retail, roasting, and leading diverse teams. We have a combined industry experience of over 30 years. We have been successful competitors, we are both past Chairs of the Barista Guild of Europe (as it was then). We are excited to help you navigate the dynamic world of coffee businesses.
Show more...
Management
Business
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Dagmar Geerlings - designing the coffee experience
Coffee Knowledge Hub
1 hour 17 minutes 58 seconds
1 year ago
Dagmar Geerlings - designing the coffee experience

Our conversation includes insights into:

  1. Growing from one to three cafes.
  2. The benefits of co-roasting
  3. The Importance of systems and processes

The theme that runs through the interview is people - designing an experience for all the people who are touched by the business, whether it is the people from whom Dagger coffee source products, to the way people are recruited and supported who work in the business and also the customer experience. It is evident that everything is designed as a personal experience.

This was a lovely conversation with and , we hope you enjoy it.

A bit about Dagmar:

Dagmar Geerlings is the founder of Dagger coffee in Utrecht, Netherlands, which she started in 2017. 

She found her way into coffee during her undergraduate studies in User experience design. Then had a gap year in Melbourne, Australia where she worked at Seven Seeds, a highly regarded café and roasting business, before returning to the Netherlands to complete a Masters. Her masters in the multisensory experience of taste, exploring how sound impacts taste and her undergraduate studies have influenced her cafe business in multiple ways. 

Dagger coffee, has 3 sites and source and roast their own coffee which is also available via their webshop. 

Find out more:

https://www.instagram.com/daggercoffee/?hl=nl

https://www.facebook.com/Daggercoffee/

https://www.linkedin.com/in/dagmargeerlings/

 

Coffee Knowledge Hub
Do you work in the coffee industry or want to work in the coffee industry? This podcast is about the business of coffee, for people who want to improve their coffee businesses, start a coffee business, or be better at their jobs. Learn from industry leaders and experts from across the globe. Learn from the mistakes many have made before. Hosted by Andrew Tolley and Tibor Varady, whose experiences traverse cafe startup, management, training, retail, roasting, and leading diverse teams. We have a combined industry experience of over 30 years. We have been successful competitors, we are both past Chairs of the Barista Guild of Europe (as it was then). We are excited to help you navigate the dynamic world of coffee businesses.