What powers the brands and financial services we love to use? Commerce infrastructure, of course.
The more consumers adopt digital products and demand fast, delightful experiences from their brands, the more this space grows. Commerce Conversations is a podcast from Commerce Ventures, where we dive into the most interesting emerging themes across retail tech and FinTech. Tune in for research deep dives, industry conversations, and intimate CEO interviews from our team.
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What powers the brands and financial services we love to use? Commerce infrastructure, of course.
The more consumers adopt digital products and demand fast, delightful experiences from their brands, the more this space grows. Commerce Conversations is a podcast from Commerce Ventures, where we dive into the most interesting emerging themes across retail tech and FinTech. Tune in for research deep dives, industry conversations, and intimate CEO interviews from our team.
The Promise of Digital Banking, with Melissa Stevens
Commerce Conversations
40 minutes 46 seconds
1 year ago
The Promise of Digital Banking, with Melissa Stevens
In the interview, Melissa Stevens, EVP and Chief Marketing Officer of Fifth Third Bank, shares insights into her career journey, starting from her upbringing influenced by her educator mother and entrepreneur father. She discusses her transition from Citi, where she led significant tech initiatives like launching a banking app on the first-generation Apple Watch, to Fifth Third Bank, drawn by the company's customer-centric focus and transformation goals. Melissa emphasizes the importance of personal relationships in banking alongside digital advancements, envisioning a future where banking services are intuitive and seamlessly integrated through AI and open banking principles.
Melissa also addresses the state of gender diversity in the financial industry, acknowledging progress but highlighting ongoing challenges, especially at senior levels. She advises women to advocate for themselves and build supportive
Commerce Conversations
What powers the brands and financial services we love to use? Commerce infrastructure, of course.
The more consumers adopt digital products and demand fast, delightful experiences from their brands, the more this space grows. Commerce Conversations is a podcast from Commerce Ventures, where we dive into the most interesting emerging themes across retail tech and FinTech. Tune in for research deep dives, industry conversations, and intimate CEO interviews from our team.
