Send us a text There is a massive difference between being polite and being strategic. Most women leaders are courteous. They say "thank you" and acknowledge hard work. But most miss the specific leadership opportunity that separates middle management from executive leadership: Strategic Appreciation. Real influence isn’t just about delivering results; it’s about building a network of professional goodwill that becomes currency when you need it most. When you shift from generic gratitude to s...
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Send us a text There is a massive difference between being polite and being strategic. Most women leaders are courteous. They say "thank you" and acknowledge hard work. But most miss the specific leadership opportunity that separates middle management from executive leadership: Strategic Appreciation. Real influence isn’t just about delivering results; it’s about building a network of professional goodwill that becomes currency when you need it most. When you shift from generic gratitude to s...
117. How to Deal with Difficult People: 4 Listening Techniques to Stay Calm and Lead Better
Communicate to Lead
21 minutes
4 months ago
117. How to Deal with Difficult People: 4 Listening Techniques to Stay Calm and Lead Better
Send us a text You know that person at work who makes your stomach drop every time you see their name on your calendar? The colleague who drains your energy, the boss who criticizes everything, or that team member who turns every conversation into their personal drama session? What if the solution isn't avoiding them or fighting back, but learning a completely different way to listen? In this episode, I'm sharing four psychology-backed listening strategies that will help you handle difficult ...
Communicate to Lead
Send us a text There is a massive difference between being polite and being strategic. Most women leaders are courteous. They say "thank you" and acknowledge hard work. But most miss the specific leadership opportunity that separates middle management from executive leadership: Strategic Appreciation. Real influence isn’t just about delivering results; it’s about building a network of professional goodwill that becomes currency when you need it most. When you shift from generic gratitude to s...
