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Communication Breakdown
OCR Network
64 episodes
6 days ago
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
RSS
All content for Communication Breakdown is the property of OCR Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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He’s Back...
Communication Breakdown
24 minutes
2 weeks ago
He’s Back...
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll examine Elon Musk’s return to the podcast circuit amid reports of a possible SpaceX IPO. They question whether Musk’s more restrained media appearance signals a real reputational reset or simply another tactical pause without governance discipline. The conversation then turns to McDonald’s AI-generated holiday ad backlash in the Netherlands, using it as a case study in creative judgment, brand standards, and accountability when AI enters the production pipeline. The episode closes with insights from Craig’s 10th annual Senior Corporate Affairs Summit, where executives focused on AI as real headcount, narrative drift as enterprise risk, and the fragmentation of influence beyond traditional media.

Takeaways
  • Media moderation without behavioral change does not equal a reputation reset.
  • Pre-IPO signaling requires cadence, discipline, and visible.
  • AI failures in advertising are often judgment failures, not technology failures..
  • Narrative drift is an early warning signal of enterprise risk, not a messaging problem..
Topics Mentioned
Elon Musk, reputation management, IPO signaling, CEO behavior, governance discipline, AI advertising, brand judgment, holiday advertising standards, narrative drift, enterprise risk, AI agents, communications workflows, influence fragmentation, Substack, corporate affairs leadership

Companies Mentioned
Tesla, SpaceX, Twitter, Reuters, McDonald’s, Coca-Cola, Disney


Episode Hashtags
#ElonMusk #Tesla #SpaceX #Twitter #McDonalds #CocaCola #Disney #CorporateReputation #PublicRelations #CrisisCommunications #AIinMarketing #BrandGovernance #NarrativeRisk #Leadership #StrategicCommunications #ShawnPNeal #AdvoCast #OCRNetwork

Communication Breakdown is a production of the Observatory on Corporate Reputation.
Hosted by Craig Carroll and Steve Dowling.
Produced by Shawn P Neal and the team at AdvoCast.

For questions, feedback, or episode suggestions, reach out at podcast@ocrnetwork.com
Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.