Ep 40 - Kirby Sawyer | Nissan is the Chrysler of Japanese Car Companies

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Confessions of a Shop Owner

Mike Allen

64 episodes

2 days ago

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer. In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.

All content for Confessions of a Shop Owner is the property of Mike Allen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business,

Management

Ep 40 - Kirby Sawyer | Nissan is the Chrysler of Japanese Car Companies

Confessions of a Shop Owner

1 hour

3 months ago

Ep 40 - Kirby Sawyer | Nissan is the Chrysler of Japanese Car Companies

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In this episode, Bryan and Mike are joined by Kirby Sawyer, owner of Super Rupair in Boulder, Colorado, a shop specializing exclusively in Subaru repair. Kirby shares the story of building a thriving, high-volume specialty shop, including his unique journey from employee to future owner. Of course, they get into charging for diag and why training is critical.

00:00 "Meet Kirby Sawyer"

03:34 "Mobile Diagnostics and Accountability"

06:55 "Nissan's Legal Name Battle"

11:40 Obsolete Subaru Glass Stockpile

14:48 Economical but Prone to Corrosion

16:27 Bar Trick with Number Cards

19:47 Endless Subaru Cycle

24:27 "Awkward Car Exchange Moment"

28:58 Battery Tester Insights

32:34 Turnover and Pay Plan Success

33:23 Techs Improve Efficiency Rapidly

37:38 Offer to Buy High-Mileage Accord

39:43 Car Sales and Friend Recommendations

44:44 Expo Hospitality Suite Sponsored

48:47 "Refusal and Recommendation Story"

51:18 "Shop Dog Comfort Gone Awry"

54:16 "Farmer's Essential Values Test"