Have you ever felt judged or criticized? Did you react defensively, and then they get defensive, and soon the mutual defensiveness escalates (known as tit-for-tat) into a conflict? You defend with "Yes, but..." to explain yourself, and they claim "you're wrong but..." Maybe voices and tempers rise. We share the conflict competencies that can change that script so the escalation doesn't happen. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with deca...
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Have you ever felt judged or criticized? Did you react defensively, and then they get defensive, and soon the mutual defensiveness escalates (known as tit-for-tat) into a conflict? You defend with "Yes, but..." to explain yourself, and they claim "you're wrong but..." Maybe voices and tempers rise. We share the conflict competencies that can change that script so the escalation doesn't happen. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with deca...
114 Is perspective taking a skill that diffuses conflict?
Conflict Owner's Manual
9 minutes
1 month ago
114 Is perspective taking a skill that diffuses conflict?
What happens when your discomfort with taking risks clashes with someone's need to be on time? Or, you think your comment is realistic but someone calls you a negative thinker for saying it? We show how to use Perspective Taking to turn differences in opinions and values into conversations before they become conflicts. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, l...
Conflict Owner's Manual
Have you ever felt judged or criticized? Did you react defensively, and then they get defensive, and soon the mutual defensiveness escalates (known as tit-for-tat) into a conflict? You defend with "Yes, but..." to explain yourself, and they claim "you're wrong but..." Maybe voices and tempers rise. We share the conflict competencies that can change that script so the escalation doesn't happen. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with deca...