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Connecting Dots with Usama
Muhammad Usama
59 episodes
2 weeks ago
The concept behind this podcast is to primarily demystify the job titles and connect dots to where did the professionals - in different fields - start their journey; how they reflect on their learnings, career trajectory; and where did their decisions land them in life.
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Careers
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All content for Connecting Dots with Usama is the property of Muhammad Usama and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The concept behind this podcast is to primarily demystify the job titles and connect dots to where did the professionals - in different fields - start their journey; how they reflect on their learnings, career trajectory; and where did their decisions land them in life.
Show more...
Careers
Business
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#48 Sarah Collins | Head of Customer Success | Fellow.app | Ottawa, CA
Connecting Dots with Usama
21 minutes 11 seconds
2 years ago
#48 Sarah Collins | Head of Customer Success | Fellow.app | Ottawa, CA

Welcome to Connecting Dots!


Where you start out doesn't predict that's where you'll end up. All you need is the curiosity to explore, the vigor to network, and the ability to tell a great story to make a meaningful change. Having all these skills, our today’s guest - Sarah Collins, started her journey as an English and History major and has now successfully transitioned to be the Head of Customer Success at Fellow.app - meeting management software. 

In this episode, we asked Sarah to tell us about her role in customer success, which is a relatively new role that has emerged with the movement toward subscription-based software models. She also reflects on the way her college years and previous work roles helped her acquire skills and land her current job in tech. Besides, we explored the company itself and how it’s to be working in a startup culture. 

So, if you’re worried about pursuing a career unrelated to your college major, curious about working at a startup, or want to effectively manage your meetings, we hope that our lively and insightful conversation with Sarah would help answer your questions. 


Sarah's Socials:

LinkedIn: https://www.linkedin.com/in/sarah-collins-wong/


YouTube: https://youtu.be/yW0QlnYiHD0

Support Us: https://www.buymeacoffee.com/musama



Connecting Dots with Usama
The concept behind this podcast is to primarily demystify the job titles and connect dots to where did the professionals - in different fields - start their journey; how they reflect on their learnings, career trajectory; and where did their decisions land them in life.