S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

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Content Design Podcast

Vanessa Barlow

17 episodes

9 months ago

Are you inundated with emails requesting content? Do you spend ages going through different data sources? Do you find yourself doing the same tasks again and again?Danny shares his tips and tricks for speeding up your content delivery so you spend less time on admin and repetitive tasks. From interactive dashboards and live data alerts to automation using tools like Zapier, Danny shares how to make your content life easier. Text the podcast

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Design

Arts,

Technology

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S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

Content Design Podcast

25 minutes

7 years ago

S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

I talk to Emily Brunwin, Content Lead at Citizens Advice about how to design content that meets a wide range of user needs. We chat about how to turn complex processes into easy to understand, actionable content and how to test that it's working. Plus, how to use onsite-behaviour data and Google Trends to prioritise content and identify words your target audience actually use.Follow us on Twitter @DigiContentPod and tell us about how you write to meet user needs or other content design topics...