S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/5f/b8/e3/5fb8e3cd-713f-88f8-a8eb-7ca4fb39b21d/mza_14241193074514434982.jpg/600x600bb.jpg

Content Design Podcast

Vanessa Barlow

17 episodes

9 months ago

Are you inundated with emails requesting content? Do you spend ages going through different data sources? Do you find yourself doing the same tasks again and again?Danny shares his tips and tricks for speeding up your content delivery so you spend less time on admin and repetitive tasks. From interactive dashboards and live data alerts to automation using tools like Zapier, Danny shares how to make your content life easier. Text the podcast

All content for Content Design Podcast is the property of Vanessa Barlow and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Design

Arts,

Technology

https://storage.buzzsprout.com/votfv2m7u4occfkedji0528lz04b?.jpg

S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid

Content Design Podcast

23 minutes

7 years ago

S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid

The content potential of chabots is enormous, with so many opportunities beyond customer service. We chat to Daniel Gray about designing an award-winning chatbot for WaterAid that enabled supporters to talk to Sellu from Sierra Leone. We also pick up with Anna Singer, Digital Strategy Lead at Citizens Advice, to talk about how chatbots could help support their advice services. https://thebotplatform.com/case-study/wateraid/https://www.thirdsector.co.uk/wateraid-chatbot-connects-supporter...