In this episode, host Roberta shares her experience with a nightmare client, detailing the red flags she encountered, the communication breakdowns that led to project delays, and the emotional toll it took on her. She emphasizes the importance of having a contract, recognizing red flags, and maintaining boundaries in client relationships. Roberta also highlights the support she received from her network and offers advice on how to handle difficult clients in the future.

Takeaways

• You're not alone in facing difficult clients.
• Always have a signed contract before starting work.
• Trust your intuition and recognize red flags early.
• Communication should be clear and agreed upon.
• Timely feedback is crucial for project success.
• Volunteering personal time can lead to misunderstandings.
• Emotional responses can cloud professional judgment.
• Seek support from your network during tough times.
• Set clear boundaries and stick to them.
• Learn from negative experiences to improve future client relationships.

Chapters00:00 - Introduction to the Nightmare Client Story

02:53 - Identifying Red Flags in Client Relationships

06:09 - Communication Breakdowns and Project Delays

08:54 - Confrontation and Emotional Impact

12:00 - Lessons Learned and Moving Forward14:57 - Support Systems and Setting Boundaries Big shout out to ⁠Network Ireland Dublin⁠ for their friendship and support 👯 Stay connected with Roberta:

• Follow on Instagram: ⁠@‌designbyroberta⁠ and ⁠@‌corenandformdesign⁠
• Connect on ⁠LinkedIn⁠
• Subscribe to the Core Letters newsletter for updates
• Visit the ⁠Core Brands website⁠
• Book a Free Discovery Call if you're interested in collaborating!