As a business owner or marketing director one of your highest priorities should be to make a mark on your customers’ minds. Having a clear company identity (and surrounding systems) will help your company to create a recognizable, trusted, and consistent perception in your community or demographic - which helps to dominate customer attention and win loyalty. Without the differentiation that a clear identity provides, your customers/clients could easily move towards your competitors to do business with them instead.

A key factor for the success of any company is brand; when most people think of the word brand, the first thing that comes to mind is a logo. It’s true that a logo is a key brand element, and is the most up-front visual association with a company - but there’s so much more to a brand than just a logo.