As technology accelerates, the challenge and opportunity is to stay anchored in what really matters: people. Host Mina Seetharaman talks with Grace Hwang, former GM of Design and UX Research for Mixed Reality at Microsoft, about how leaders can use human-centered design to navigate this shifting terrain with clarity and creativity. Grace, a former IDEO associate partner and longtime advocate of ethically responsible design, offers powerful insights drawn from her work at Microsoft, health-tech startups, and IDEO. She shares her framework for responsible innovation, examples of how edge cases can spark breakthroughs, and practical ideas for shaping a human-centered design practice.

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