The Coronavirus pandemic taught us a very good lesson about being prepared for the unexpected.
Your business has had to take a closer look at the finances and keep on top of the customers you trade with and the markets you trade in to ensure your own survival and in some cases rapidly expand and grow. And both come with challenges!
We've been in the business of managing risk and enabling trade for over 90 years globally. So we're here to share our expertise and bring in guest speakers such as lawyers to discuss credit management strategies particularly around how to collect debt and navigate new insolvency legislation introduced due to the pandemic.
We hope you enjoy listening and gain value from our channel.
If you’d like to chat to one of our debt collection experts or learn more about trade credit insurance, please contact Atradius https://atradius.com.au/contact/
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The Coronavirus pandemic taught us a very good lesson about being prepared for the unexpected.
Your business has had to take a closer look at the finances and keep on top of the customers you trade with and the markets you trade in to ensure your own survival and in some cases rapidly expand and grow. And both come with challenges!
We've been in the business of managing risk and enabling trade for over 90 years globally. So we're here to share our expertise and bring in guest speakers such as lawyers to discuss credit management strategies particularly around how to collect debt and navigate new insolvency legislation introduced due to the pandemic.
We hope you enjoy listening and gain value from our channel.
If you’d like to chat to one of our debt collection experts or learn more about trade credit insurance, please contact Atradius https://atradius.com.au/contact/
Ep 02 How to successfully negotiate with debtors during a pandemic
Credit management during a pandemic
22 minutes 29 seconds
5 years ago
Ep 02 How to successfully negotiate with debtors during a pandemic
Wouldn’t we love it if a debtor negotiation was all take take take, but unfortunately when it comes to getting money owed to you, it's going to involve give and take.
Why? Covid-19 has changed the payment environment, businesses are having cash flow issues and are also scared to part with money which is egged on by 24/7 coronavirus media coverage.
Remember your buyers who can’t pay are hurt and angry, lashing out at the circumstances they find themselves in. David Finn our Atradius Collections Operations Manager is going to share:
* 3 of the best techniques to collect money from debtors during Covid-19
* How to decipher if late payment excuses are true or a stalling strategy
* What you need to prepare before your debt collection calls
The key is to show your debtor that you understand the situation they are in. And remember to follow up on your agreed plans weekly, keep that dialogue open!
Credit management during a pandemic
The Coronavirus pandemic taught us a very good lesson about being prepared for the unexpected.
Your business has had to take a closer look at the finances and keep on top of the customers you trade with and the markets you trade in to ensure your own survival and in some cases rapidly expand and grow. And both come with challenges!
We've been in the business of managing risk and enabling trade for over 90 years globally. So we're here to share our expertise and bring in guest speakers such as lawyers to discuss credit management strategies particularly around how to collect debt and navigate new insolvency legislation introduced due to the pandemic.
We hope you enjoy listening and gain value from our channel.
If you’d like to chat to one of our debt collection experts or learn more about trade credit insurance, please contact Atradius https://atradius.com.au/contact/
