Beyond Fraud Detection: Making AI a Strategic Partner in Credit Unions with Ray Ragan

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Credit Union Exam Solutions Presents With Flying Colors

Mark Treichel's Credit Union Exam Solutions

307 episodes

1 week ago

Tips for Credit Unions Success on the NCUA Examination. Brought to you by Mark Treichel's Credit Union Exam Solutions.

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Tips for Credit Unions Success on the NCUA Examination. Brought to you by Mark Treichel's Credit Union Exam Solutions.

Management

Education,

Business

Beyond Fraud Detection: Making AI a Strategic Partner in Credit Unions with Ray Ragan

Credit Union Exam Solutions Presents With Flying Colors

37 minutes

2 months ago

Beyond Fraud Detection: Making AI a Strategic Partner in Credit Unions with Ray Ragan

www.marktreichel.com

https://www.linkedin.com/in/mark-treichel/

Former NCUA Executive Director Mark Treichel talks with Ray Ragan, CIO of Securityplus Federal Credit Union, about taking AI beyond fraud detection and call center scripts. Ray shares how credit unions can use the NIST AI Risk Management Framework to build board-approved policies, leverage AI for strategic planning, and embrace Agentic AI to stay competitive. You’ll hear why human accountability matters, how to break down organizational silos, and why waiting for AI guidance could leave your credit union behind.