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CS School
Customer Success Collective
35 episodes
1 month ago
Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.
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Management
Business
RSS
All content for CS School is the property of Customer Success Collective and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.
Show more...
Management
Business
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Cultural intelligence in customer success with Jomilsa Sousa
CS School
43 minutes 18 seconds
1 month ago
Cultural intelligence in customer success with Jomilsa Sousa
Why UK playbooks differs in the GCC? Jomilsa Sousa shares culture-first CS tactics, travel-to-renew insights, and how to adapt from tech touch to human touch.
CS School
Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.