How Credit Unions Can Deploy AI to Elevate Member Service and Reduce Costs

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C.U. on the Show

Doug English

85 episodes

2 days ago

Join industry leaders as they share bold ideas that ignite innovation, unveil new strategies, and empower you to drive impactful change within the movement. From Doug English, a former CU insider and CFP® with ACT Advisors.

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How Credit Unions Can Deploy AI to Elevate Member Service and Reduce Costs

C.U. on the Show

34 minutes 9 seconds

4 weeks ago

How Credit Unions Can Deploy AI to Elevate Member Service and Reduce Costs

In this C.U. On The Show conversation, host Doug English talks with Andrea Argueta of Glia about approaches credit unions are using to incorporate AI into member service. They discuss where organizations are finding early operational benefits, how hand-offs to human agents are managed, and ways leaders are evaluating interaction strategies.

Watch the episode on YouTube: https://youtu.be/lMEDO9WlS6g

Read the episode summary on the ACT Advisors Blog

Email maris@act-advisors.com with any inquiries.