In this episode, Dr. Jeanne Hardacre, author of The Culture Trap and founder of Be the Culture Change, joins Luke Fisher to unpack how leaders and teams can free themselves from the unspoken dynamics that make work feel toxic, tense, or simply uninspiring. Jeanne shares her deeply personal journey of transformation—how a crisis led her to rethink everything she believed about leadership, power, and organisational culture. From the dangers of "if only" thinking to letting go of shame and job t...
All content for Culture in Action is the property of Mo and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, Dr. Jeanne Hardacre, author of The Culture Trap and founder of Be the Culture Change, joins Luke Fisher to unpack how leaders and teams can free themselves from the unspoken dynamics that make work feel toxic, tense, or simply uninspiring. Jeanne shares her deeply personal journey of transformation—how a crisis led her to rethink everything she believed about leadership, power, and organisational culture. From the dangers of "if only" thinking to letting go of shame and job t...
Crowne Plaza's Culture Transformation: How They Slashed Staff Turnover by 37%
Culture in Action
28 minutes
4 months ago
Crowne Plaza's Culture Transformation: How They Slashed Staff Turnover by 37%
Hospitality faces high turnover and burnout, but Crowne Plaza Newcastle has turned the tide with a culture transformation. In this episode of Culture in Action, Kelly Johnson, People and Culture Manager, reveals how rethinking communication, prioritising wellbeing and embedding recognition created a workplace where staff feel valued, supported and motivated to deliver exceptional guest experiences. Guest Information Kelly Johnson is the People and Culture Manager at Crowne Plaza Newcastle. Wi...
Culture in Action
In this episode, Dr. Jeanne Hardacre, author of The Culture Trap and founder of Be the Culture Change, joins Luke Fisher to unpack how leaders and teams can free themselves from the unspoken dynamics that make work feel toxic, tense, or simply uninspiring. Jeanne shares her deeply personal journey of transformation—how a crisis led her to rethink everything she believed about leadership, power, and organisational culture. From the dangers of "if only" thinking to letting go of shame and job t...
