In this episode, Lars and Paulina discuss the complexities of conflict within teams, emphasizing that while conflict is inevitable, the process of repairing relationships is often neglected. They explore the importance of addressing uncomfortable emotions, the role of effective communication, and the necessity of implementing repair rituals to foster a healthier workplace culture. The conversation also touches on cultural differences in conflict resolution and the significance of self-reflection and accountability in preventing recurring conflicts. Ultimately, they encourage leaders to model good conflict resolution practices and to embrace imperfection in their approaches to repair.
Culture Code Foundation https://www.culturecodefoundation.com/
Paulina on LinkedIn https://www.linkedin.com/in/ccf-paulina-von-mirbach-benz/
Paulina on Instagram https://www.instagram.com/sceptical_paulina/
Lars on LinkedIn https://www.linkedin.com/in/larsnielsenorg/
Lars on Instagram https://www.instagram.com/larsnielsen_cph/
Takeaways
Conflict is a natural part of team dynamics.
Repairing conflict is essential for maintaining relationships.
Ignoring conflict can lead to resentment and dysfunction.
Effective communication is crucial for conflict resolution.
Repair rituals can help teams navigate conflicts better.
Cultural differences influence how teams handle conflict.
Self-reflection is key to understanding one's role in conflicts.
Silence does not resolve underlying issues.
Leaders must model good conflict resolution practices.
Embracing imperfection in repair rituals fosters growth.
Chapters
00:00 Power Outage: A Modern Disconnect
04:14 Understanding Conflict in Teams
06:12 The Importance of Repairing Conflict
13:40 Effective Communication for Conflict Resolution
21:40 Implementing Repair Rituals in Teams
27:41 Cultural Differences in Conflict Handling
30:00 Debunking Myths About Conflict Resolution
38:10 Self-Reflection and Accountability in Conflict
42:30 Embracing Imperfection in Repair Rituals