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Customer Experience (CX) Management
Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco
46 episodes
3 months ago
This is a podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School, about topics related to customer experience (CX) management.

Hosted on Acast. See acast.com/privacy for more information.

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Marketing
Education,
Business,
How To
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All content for Customer Experience (CX) Management is the property of Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This is a podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School, about topics related to customer experience (CX) management.

Hosted on Acast. See acast.com/privacy for more information.

Show more...
Marketing
Education,
Business,
How To
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E39 - What makes NFTs valuable?
Customer Experience (CX) Management
1 hour 55 seconds
2 years ago
E39 - What makes NFTs valuable?

In this episode, Carlos interviews Associate Professors Tuba Yilmaz and Sofie Sagfossen about their work on what makes NFTs valuable.


This podcast is based on the following article which has been just accepted for publication in the Journal of Business Research an will be accessible online during the next few weeks:


Yilmaz, T., Sagfossen, S., & Velasco, C. (in press). What makes NFTs valuable to consumers? Perceived value drivers associated with NFTs liking, buying, and holding. Journal of Business Research.



Hosted on Acast. See acast.com/privacy for more information.

Customer Experience (CX) Management
This is a podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School, about topics related to customer experience (CX) management.

Hosted on Acast. See acast.com/privacy for more information.