The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
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The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
#65 Are leaders really as Customer Centric as they think?
CX Leadership Talks
25 minutes
1 week ago
#65 Are leaders really as Customer Centric as they think?
Nienke Bloem reveals why leaders overestimate their customer centricity and what transforms once they truly step into the arena.
CX Leadership Talks
The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem