EP-012 CX on point with Giovanni Fernandez Part 2 - The Importance of Culture in the Contact Center

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CX on Point with Precision Point Partners

CX on Point Podcast

30 episodes

2 weeks ago

Customer Experience has proven to be the key to success and growth for any organization. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.

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EP-012 CX on point with Giovanni Fernandez Part 2 - The Importance of Culture in the Contact Center

CX on Point with Precision Point Partners

17 minutes 50 seconds

3 years ago

EP-012 CX on point with Giovanni Fernandez Part 2 - The Importance of Culture in the Contact Center

Please join us for the next CX on Point podcast where special guest Giovanni Fernandez, along with Miguel Ramos and Alicia Laszewski discuss, The Importance of Culture in the Contact Center. As for the description of the podcast, I would say: Company Culture plays a vital role in the ongoing battle for retaining and attracting CX talent.