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CX Today
CXToday.com
326 episodes
22 hours ago
Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! πŸ”Ή How does PolyAI create human-l...
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Technology
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All content for CX Today is the property of CXToday.com and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! πŸ”Ή How does PolyAI create human-l...
Show more...
Technology
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Content Guru on Its Cloud Contact Center Differentiators, Wins, & Vision (Big Update)
CX Today
42 minutes
3 weeks ago
Content Guru on Its Cloud Contact Center Differentiators, Wins, & Vision (Big Update)
CX Today's Charlie Mitchell introduces a rundown of everything Content Guru, a prominent global contact center provider. And who better to have that conversation with than Sean Taylor, CEO of Content Guru. After some friendly intros looking back over Taylor's long tenure in the contact center space, the pair get into the weeds, discussing: πŸ§‘β€πŸ§‘β€πŸ§’β€πŸ§’ Content Guru's Differentiators in the Crowded Contact Center Space πŸ§‘β€πŸ§‘β€πŸ§’β€πŸ§’ The CCaaS market is crowded. Taylor underscores where Content Guru s...
CX Today
Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! πŸ”Ή How does PolyAI create human-l...