Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! 🔹 How does PolyAI create human-l...
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Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! 🔹 How does PolyAI create human-l...
The Gritty Truth About AI Voice Agents & Human Empathy
CX Today
18 minutes
3 weeks ago
The Gritty Truth About AI Voice Agents & Human Empathy
In this interview, Deputy Editor Rhys Fisher sits down with Sharath Narayana, CEO and Co-Founder of Sanas, to unpack the challenges and opportunities surrounding AI voice technology. With a background in engineering and over a decade of entrepreneurship, Sharath brings deep expertise in speech AI, offering fresh insights into how real-time speech synthesis and accent harmonization are transforming customer experiences. This conversation is a must-listen for CX leaders navigating the hype and ...
CX Today
Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, CX Today sits down with PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human. PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test! 🔹 How does PolyAI create human-l...
