Bryant Richardson on Why Cultural Intelligence Is the New CX Strategy That Scales

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CX-WISE By Sprinklr

Sprinklr

35 episodes

1 week ago

CX-WISE is a podcast produced by Sprinklr, a Unified-CXM platform. Every episode will bring you personal stories and interesting anecdotes, that will highlight the importance of CX in the world around us. It's your best way to stay updated on trends but also dive deep into the legacy wisdom of our expert guests. Hosted by the ever-curious CX enthusiast, Nathan Bennett, CX-WISE will bring you Wisdom, Insights, Stories and Expertise from the world of CX. Dive in and get wiser!

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All content for CX-WISE By Sprinklr is the property of Sprinklr and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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Bryant Richardson on Why Cultural Intelligence Is the New CX Strategy That Scales

CX-WISE By Sprinklr

41 minutes 7 seconds

2 weeks ago

Bryant Richardson on Why Cultural Intelligence Is the New CX Strategy That Scales

What if scaling CX wasn’t about budget but about agility?

In this episode of CX-WISE, Bryant Richardson, CX strategist and transformation expert, joins host Nathan Bennett to explore how small and midsize businesses can scale customer experience without enterprise-level budgets.

🎧 Tune in to get CX wiser.