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Will Grannis, Chief Technology Officer of Google Cloud, explains Google's vision for agentic AI and multimodel LLMs, including these key topics on CXOTalk #897:
-- The latest AI news from Google
-- Why "AI as judge" determines whether your agent deployment scales or stalls
-- How regulated industries have an unexpected advantage in agent adoption
-- The hidden organizational rules that break agent workflows
-- Why generic AI models alone provide zero competitive differentiation
-- How multimodal AI changes customer support from chat to visual problem-solving
-- The evaluation architecture behind successful agent deployments
-- Why CEOs must participate directly in AI experimentation
🔷 Show notes and resources: https://www.cxotalk.com/episode/google-clouds-cto-inside-the-ai-strategy
🔷 Newsletter: www.cxotalk.com/subscribe
🔷 LinkedIn: www.linkedin.com/company/cxotalk
🔷 Twitter: twitter.com/cxotalk
#agenticai #cxotalk #googlecloud
Chapters:
00:00 🤖 Google's AI Strategy and Agent Development
04:07 🌐 Gemini Enterprise: Google's Unified AI Platform
08:21 📈 Best Practices for Agent Deployment and Future Trends
11:25 📡 Modernizing Customer Support with Multimodal Experiences
13:24 🤖 AI as a Judge: Evaluating and Automating Decision Processes
16:55 🔧 Continuous Improvement Through Small Adjustments
17:15 🤖 The Evolution and Challenges of AI Agents
18:57 🛠️ Task-Specific vs. Role-Based AI Agents
25:00 🏢 Organizational Challenges in AI Agent Implementation
28:58 🤖 Customizing AI for Industry-Specific Applications
31:20 🌐 Practical AI Integration for Businesses and Public Services
38:24 🚀 Challenges and Success Factors in AI Deployment
41:27 🤝 The Role of Leaders in AI Adoption
43:25 🌌 Multimodal AI and NanoBanana
45:17 🔮 Practical AI Development and Future Trends