In this episode, we sit down with Joy, who brings seven years of English tutoring experience and a background in customer service to her new role at Cyberbacker. Join us as she shares her journey transitioning to Cyberbacker, highlighting the aspects she loves, such as the open communication culture. Discover how her team's goal of providing round-the-clock client support aligns with her passion for helping others. Tune in for insights on adapting skills to a remote environment and fostering client-centric success at Cyberbacker.