Dealing with difficult clients is never easy. Negative reviews. Refund requests. Stubborn or needy clients. Passive aggressive communication. If you own a business, you’ve likely dealt with some, if not all of these. Today, we’re talking about how to handle negative feedback from customers or clients. But rather than harping on the criticism and moping in your feelings of rejection, I want to share some pointers on how to find positive resolutions, how you can filter out the feedback for growth in your business, plus my criteria for when it's time to consider ending a business relationship.
Thank you for listening and supporting, xo
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