When Good People Leave (And How To Get Them Back)

https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/69/84/f0/6984f051-8521-1ac1-34ca-09841e32e9e0/mza_4487012309600786942.jpg/600x600bb.jpg

Dear Corporate... Love Stores | Engaging Retail Employees

CATO Creative

21 episodes

6 days ago

The podcast retail executives need to hear but rarely do. Hosted by CATO Creative's retail consultant Bekki Cait, and veteran store leader Matt Copeland, each episode brings you the unfiltered truth about what's really happening in your stores. Through candid conversations, they bridge the growing disconnect between corporate offices and frontlines—revealing why your best initiatives fail, what your teams actually need, and how to transform frustration into results. This is your unvarnished window into the realities that engagement surveys and sanitized store visits never show you.

Management

Business

RSS

All content for Dear Corporate... Love Stores | Engaging Retail Employees is the property of CATO Creative and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/43439618/43439618-1744660881731-e2c8bdf677d4e.jpg

When Good People Leave (And How To Get Them Back)

Dear Corporate... Love Stores | Engaging Retail Employees

50 minutes 54 seconds

3 months ago

When Good People Leave (And How To Get Them Back)

One of retail’s biggest missed opportunities: the exit.

Most companies treat resignations like betrayal, but a well-handled exit can create advocates, keep the door open for return, and even fuel future hiring.

We share stories of where leadership ego got in the way, and where a supportive culture turned “goodbye” into “see you later.”

This isn’t about clinging to people forever—it’s about building a system where leaving doesn’t have to mean gone for good.

00:00 Introduction: Company Reactions to Resignations00:45 Missed Opportunities in Employee Exits06:49 Personal Stories of Leadership and Culture24:53 Redefining Retention: Keeping the Door Open26:02 Challenges and Realities of Employee Transitions36:42 Creating a Boomerang Path: Welcoming Back Former Employees