
Live from the Dental Operations Symposium in Frisco, TX, we grabbed “cliffnotes” with five standout leaders:
• Bonnie Thompson — COO, Forest Family Dentistry (Austin)
• Leslie Soto — VP of Operations, FivePoint Dental Specialists
• Suzanne Jackson — Executive Leader, Rodeo Dental (multi-state ops)
• Ray Caruso — CEO, Lone Peak Dental Group
• Teresa Williams — CFO & COO, Dental Express; Coach at Dental Science Alliance
We hit: interviewing & performance reviews that build culture, tactical → strategic career jumps, communication that moves teams, beliefs that shape leadership, and reframing “production” as patient care with simple, daily KPIs.
👉 If you’re building or scaling a DSO/DPO, this one’s gold.