A Dental Receptionist That Generates Additional $65K Monthly

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Dental Unscripted | Getting into Ownership and Practice Management Insights

Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders

34 episodes

2 weeks ago

The practice ownership podcast for dentists ready to start, buy, or grow their dental business. Mike Dinsio, MBA and Paula Quinn, BSDH have joined forces, combining their past shows "Startup Unscripted" and "Dental Acquisition Unscripted" into one powerful channel. Together they bring 30+ years of dental industry experience with a modern approach to the business of dentistry. Each episode features unscripted conversations with expert guests who share real experiences, proven strategies, and actionable insights on dental practice ownership. Whether you're new to ownership, planning a dental startup, or navigating a practice acquisition—we've got you covered. FRESH CONTENT ON: ✓ How to start a dental practice from scratch ✓ Buying a dental practice: What you need to know ✓ Practice management hacks, tips, and tricks ✓ Dental marketing and SEO strategies that work ✓ Financial planning and profitability for practice owners ✓ Building and leading high-performing dental teams ✓ Industry trends: DSOs, technology, and the future of dentistry Mike and Paula bring practical wisdom from consulting hundreds of dentists through Next Level Consultants. Their approach? Customized strategies for your unique market and goals—no cookie-cutter packages. Join our growing community of dental practice owners and entrepreneurs. Watch live on YouTube and ask questions directly, or subscribe on Apple Podcasts and Spotify. New episodes weekly. No scripts. Just real talk about running a successful dental practice. Visit: www.nxlevelconsultants.com/resources/podcast Rate the show 5 stars and help other dentists discover us! ⭐⭐⭐⭐⭐

All content for Dental Unscripted | Getting into Ownership and Practice Management Insights is the property of Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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Health & Fitness,

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A Dental Receptionist That Generates Additional $65K Monthly | Ok, You Got Us She's AI

Dental Unscripted | Getting into Ownership and Practice Management Insights

49 minutes

1 month ago

A Dental Receptionist That Generates Additional $65K Monthly | Ok, You Got Us She's AI

Adrian, CEO of My Social Practice, reveals how AI agent "Annie" converts 1/3 of missed dental calls into scheduled appointments BOOM 💥
Generating an extra $5K-$65K a month in more revenue per practice.

How you might ask? Well dental practices are still missing 75-250 calls a month, 30% of which being new patients who

#1. Rarely leave voicemail (80% hang up).
#2. Adrian shares how ChatGPT's breakthrough enabled his team to build an AI receptionist that answers calls 24/7
#3. They are also good at scheduling patients into your PMS
#4. Cam handle complex conversations without sounding too robotic.

KEY TAKEAWAYS:

✅ Average dental practices miss 75-250 calls monthly, with 30% being high-value new patients (discover the solution at 9:00)

✅ 80% of callers don't leave voicemail—they just move to the next practice on Google (learn why at 35:20)

✅ AI agents convert 50-70% of missed calls into full conversations with proper training (see how at 25:12)

✅ Smaller practices generate $5-8K monthly, while busy practices see $65K+ in new revenue from AI scheduling (data at 38:02)

✅ Outbound AI calling for hygiene recare achieves 5-8% conversion—matching human performance without staff time (details at 41:52)

✅ Front desk teams need sales training, not just dental experience—AI never forgets the script (training framework at 16:31)

✅ The future: GEO (Generative Engine Optimization) replaces traditional SEO as ChatGPT captures search traffic (predictions at 45:03)

ABOUT OUR GUEST:

Adrian - CEO, My Social Practice

Founded My Social Practice in 2009 as early dental social media pioneer
Expanded to full-service dental marketing: SEO, ads, websites, reputation management
Developed "Annie" AI agent—currently deployed in 200+ dental practices
Expert in dental marketing, AI implementation, and practice revenue optimization

🔗 Learn More About Annie: https://www.mysocialpractice.com

ABOUT THE HOSTS:
Michael Dinsio, MBA and Paula Quinn, BSDH empower dental professionals to master practice ownership through proven systems for startups, acquisitions, and operational excellence.
Website: https://nxlevelconsultants.com
Instagram: https://www.instagram.com/nxlevelconsultants/
Facebook: https://www.facebook.com/nxlevelconsultants/

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https://www.youtube.com/channel/UCsstfKdLw7yVdFj7eG0vRxA/

Dental Unscripted:
Website: https://dentalunscripted.com
All Episodes: https://dentalunscripted.com
YouTube: https://www.youtube.com/@DentalUnscripted

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Outsourcing in Dental Practices
Paula and Mike discuss when and how to outsource administrative tasks to improve efficiency and reduce overhead.