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Descender
Klarna
18 episodes
2 weeks ago
Welcome to Descender, a podcast where we dive deep into the design career topics we all think about, but don’t talk enough about. Each episode we’ll talk with different designers about how they’ve navigated these tricky questions, and what milestones or bumps they’ve hit along the way.
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Design
Arts
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All content for Descender is the property of Klarna and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Descender, a podcast where we dive deep into the design career topics we all think about, but don’t talk enough about. Each episode we’ll talk with different designers about how they’ve navigated these tricky questions, and what milestones or bumps they’ve hit along the way.
Show more...
Design
Arts
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Can we really get users to build better financial habits?
Descender
37 minutes 21 seconds
3 years ago
Can we really get users to build better financial habits?

Improving financial literacy is a lofty goal that is not always easy to achieve. We can’t pretend that we know it all but we want to help the best way that we can and get users to make the most informed decisions possible. Ola Trytek (UX Researcher) and Felipe Sbravate (Product Design Manager, formerly at Dreams) both offer their insight into how we can provide the right guidance in a responsible way as well as how to navigate the many hurdles users face in attempting to improve their financial literacy. Questions we uncover in this episode include:

  • How do we conduct effective user testing with sensitive financial data?
  • How do we ensure the information we provide is comprehensive but not intimidating?
  • What assumptions can we make about age when it comes to financial habits?


Descender is hosted by Melanie Löff-Bird, and produced by Francesco Cutolo, Minna Engelmark, Anushae Hussain, Jonatan Andersson, Rachel Rosenson and Melanie Löff-Bird. This podcast is brought to you by the design team at Klarna.

Have thoughts you want to share with the team about this season?

Get in touch with us via email at descender@klarna.com, on Twitter @KlarnaDescender or Instagram @klarna.design

Descender
Welcome to Descender, a podcast where we dive deep into the design career topics we all think about, but don’t talk enough about. Each episode we’ll talk with different designers about how they’ve navigated these tricky questions, and what milestones or bumps they’ve hit along the way.