This episode isn’t about difficult customers or salon etiquette — it’s about the quiet rudeness we’re trained to absorb, and the holy art of saying no without softening it.

There’s a man in a café, an eccentric hotelier with his tomato-ketchup doctrine, and the moment I realised that what people call “rude” is often just a boundary spoken clearly.

This one’s about sovereignty, self-respect, and the unexpected freedom that arrives when you stop explaining… and simply hold your line.