Send us a text Join hosts Barry LaBov and Marcus McMillen as they sit down with Dr. Ethan Decker, founder of Applied Brand Science and a leading expert in brand strategy and marketing. In this episode, we explore the universal laws of brand loyalty, separate fact from fiction, and uncover what truly drives brand growth. Ethan shares practical insights on differentiation and the role of scientific principles in marketing. Tune in to discover how brands can leverage these insights to stand out ...
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Send us a text Join hosts Barry LaBov and Marcus McMillen as they sit down with Dr. Ethan Decker, founder of Applied Brand Science and a leading expert in brand strategy and marketing. In this episode, we explore the universal laws of brand loyalty, separate fact from fiction, and uncover what truly drives brand growth. Ethan shares practical insights on differentiation and the role of scientific principles in marketing. Tune in to discover how brands can leverage these insights to stand out ...
Creating a Culture of Customer Loyalty with Ken Schmidt
Difference Talks
35 minutes
5 months ago
Creating a Culture of Customer Loyalty with Ken Schmidt
Send us a text In our conversation with Ken Schmidt, former director of communications at Harley-Davidson, we discuss the brand's struggles and turnaround. We explore the importance of community, quality, and human behavior in building brand loyalty and creating memorable customer experiences. Ken emphasizes that customers are loyal to the people behind the brand, not just the product, and shares insights on how businesses can differentiate themselves in a competitive market. Takeaways: ·&nbs...
Difference Talks
Send us a text Join hosts Barry LaBov and Marcus McMillen as they sit down with Dr. Ethan Decker, founder of Applied Brand Science and a leading expert in brand strategy and marketing. In this episode, we explore the universal laws of brand loyalty, separate fact from fiction, and uncover what truly drives brand growth. Ethan shares practical insights on differentiation and the role of scientific principles in marketing. Tune in to discover how brands can leverage these insights to stand out ...
