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Digital Workplace Deep Dive
Weston Morris - Unisys
58 episodes
1 week ago
Interviews with the leaders influencing the future of the digital workplace
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Technology
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Interviews with the leaders influencing the future of the digital workplace
Show more...
Technology
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How AI and automation are fixing broken government services (Ep. 58)
Digital Workplace Deep Dive
29 minutes
1 month ago
How AI and automation are fixing broken government services (Ep. 58)
Public sector agencies are rethinking how they serve constituents and getting real results. Host Weston Morris, senior director of Global Strategy for Digital Workplace Solutions, sits down with Gary Buonacorsi, chief technology officer for Global Public Sector and Nitya Mudaliar, solution architect for Digital Workplace Solutions, to discuss practical applications of AI and automation in government services. You'll discover: How AI chatbots guide constituents through benefit applications in their preferred language The 30-day SNAP deadline driving automation in state agencies Why self-service kiosks solve benefit card theft while improving access How workflow platforms adapt to federal policy changes without system rebuilds Fraud detection tools protecting taxpayer dollars and government assets Low-code platforms that implement new workflows in days instead of months Agencies that modernize their service delivery are seeing faster processing times, reduced fraud, and happier constituents. Find out how to achieve the same outcomes.
Digital Workplace Deep Dive
Interviews with the leaders influencing the future of the digital workplace