Do you have a question? Send us an email at info@drtimsaquatics.com   Timestamps: 00:00 Start 05:46 - 1 - Does the Ammonium Chloride have a shelf life ? Stored how ? 07:34 - 2 - Does the AquaClense have a shelf life ? Stored how ? 10:17 - 3 - Biopellets and the waste away. 14:00 - 4 - One & Only Nitrifying storage at room temperature and in a 35 degree fridge  16:37 - 5 - Should I stop using carbon during treatment with your re-fresh and waste-away? 17:05 - 6 -  Why hasn't my ammonia changed?  21:27 - 7 - How long does it take for the PhosEliminator to work?  27:13 - 8 - Your fishless method says to use detoxified or non ro/di water, are you referring to just plain ole tap water? 33:04- 9 - For the first defense and eco balance recipe, is it normal if the solution isn't cloudy after 24 hours?  33:49 - 10 - I don’t have a UV light, skimmer or filter sock. What happens if my tank gets cloudy after using Re-Fresh and Waste-Away?  39:41 - 11 - My ammonia is not dropping and I have not seen any nitrites or nitrates. I’m on day 14. What’s going on?