eBay for Business - Ep 296 - Three Customer Service Best Practices

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eBay for Business

eBay

312 episodes

1 month ago

The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for the information and inspiration needed to start, run and grow a business on eBay, the world’s most powerful marketplace. Find out more at ebay.com/podcast, reach us at 1-888-723-4630, or podcast@ebay.com.

Entrepreneurship

Business

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Entrepreneurship

Business

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eBay for Business - Ep 296 - Three Customer Service Best Practices

eBay for Business

27 minutes 48 seconds

1 year ago

eBay for Business - Ep 296 - Three Customer Service Best Practices

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

00:01 - Intro

05:33 - Three Customer Service Best Practices

14:43 - Q&A and Outro

New links for Ep 296

David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home